Your trust matters to us.
This Privacy Policy explains how SmartSys Technologies Ltd collects, uses, stores, and protects information when you visit our website, contact us, request a demo, or use Farm360.
Effective date: 27 May 2026
Introduction
SmartSys Technologies Ltd has been building practical business systems since 2010. Farm360 is one of our solutions designed to help farmers and agribusinesses manage farm records, production, expenses, sales, workers, animal performance, and profit visibility.
We respect your privacy and are committed to handling your information responsibly. By using our website, requesting a demo, contacting us, or using our systems, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us, request a demo, use Farm360, or communicate with SmartSys Technologies Ltd, we may collect information such as your name, phone number, email address, business or farm name, farm type, location, and the nature of your inquiry.
When using Farm360, the system may store operational records such as production data, animal records, feeding records, treatment records, expenses, sales, staff activity, reports, and other farm-related information entered by authorized users.
How We Use Your Information
We use your information to respond to inquiries, arrange demos, provide support, configure Farm360, improve our services, and communicate with you about SmartSys or Farm360 solutions.
Farm data entered into Farm360 is used to provide reports, dashboards, analytics, AI-assisted insights, and other features designed to help you manage your farm or business more effectively.
How We Protect Your Data
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to your data is limited to authorized users and support personnel where necessary for system operation, support, troubleshooting, or service delivery.
Data Access and Control
You remain responsible for the accuracy of information entered into Farm360 by your users.
You may request updates, corrections, or deletion of certain personal information by contacting us. Some business or transaction records may need to be retained where required for operational, legal, accounting, or security reasons.
Communication
We may contact you through phone, email, WhatsApp, or other communication channels when responding to inquiries, arranging demos, offering support, or sharing service-related updates.
You may request that we stop sending marketing-related communication, although we may still send important service or account-related messages.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
The latest version will be posted on this page with the updated effective date.
Third-Party Services and Integrations
We may use trusted third-party services for hosting, email delivery, analytics, communication, payment support, or other operational needs. These services may process limited information only as needed to help us provide our services.
Where Farm360 integrates with other systems, such integrations are handled based on the setup agreed with the customer.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us through: