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Terms of Service

Terms for using our website and services.

These Terms explain the basic rules and responsibilities when using SmartSys Technologies Ltd websites, Farm360, and related services.

Effective date: 27 May 2026

Agreement to These Terms

SmartSys Technologies Ltd provides practical business software systems, including Farm360, a farm management solution designed to help farmers and agribusinesses track production, expenses, sales, workers, animal records, reports, and profit visibility.

By accessing our website, contacting us, requesting a demo, using Farm360, or engaging SmartSys Technologies Ltd for software services, you agree to these Terms of Service.

Use of Our Services

You agree to use our website, Farm360, and any SmartSys Technologies Ltd services only for lawful business, farm management, and operational purposes.

You are responsible for ensuring that users under your account use the system properly and do not misuse, damage, attempt to breach, or interfere with the service.

Accounts and User Responsibility

Where access credentials are provided, you are responsible for keeping them secure and preventing unauthorized access.

You are responsible for the accuracy of data entered into Farm360 by your users, including production records, expenses, sales, animal records, staff activity, and related information.

Implementation, Onboarding, and Support

Farm360 may require onboarding, configuration, training, data setup, or customization depending on the agreed package.

Support is provided based on the package, agreement, or service arrangement between SmartSys Technologies Ltd and the customer.

Payments and Subscriptions

Fees, subscriptions, onboarding costs, support charges, custom development costs, and payment terms are agreed before service activation or implementation.

Failure to make agreed payments may lead to suspension, limitation, or termination of access to the service, subject to prior communication where appropriate.

Data and Confidentiality

We treat customer data with care and use it only to provide, support, improve, or maintain the service, unless otherwise agreed.

Customers are responsible for ensuring that data entered into the system is lawful, accurate, and authorized for use.

Limitation of Liability

Farm360 provides tools, reports, dashboards, and AI-assisted insights to support decision-making. However, final business, farm, financial, or operational decisions remain the responsibility of the customer.

SmartSys Technologies Ltd is not responsible for losses caused by inaccurate data entry, misuse of the system, unauthorized access due to poor credential handling, third-party service failure, or decisions made without proper review.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business operations, legal requirements, or customer support processes.

The latest version will be posted on this page with the updated effective date.

Farm360 AI-Assisted Insights

Farm360 may include AI-assisted features that help users interpret farm records, reports, trends, expenses, production performance, and related information.

AI-generated insights are provided for support and decision assistance only. They should be reviewed by the user and should not replace professional judgment, farm management expertise, accounting advice, veterinary advice, legal advice, or financial advice where such advice is required.

Intellectual Property

The Farm360 system, SmartSys branding, website content, designs, software structure, workflows, reports, dashboards, and related materials are owned by or licensed to SmartSys Technologies Ltd.

You may not copy, reproduce, resell, reverse engineer, or misuse our software, branding, or content without written permission.

Suspension or Termination

We may suspend or terminate access to our services where there is non-payment, misuse, attempted breach, unlawful use, abuse of support channels, or violation of these Terms.

Where practical, we will communicate with the customer before taking such action, except where immediate action is required for security, legal, or operational reasons.

Contact Us

If you have questions about these Terms, you can contact us through: